A soft answer turns away wrath, But a harsh word stirs up anger.
~ Proverb 15.1
The assumption when reading this Proverb is that the soft answer is the wise response and the harsh or, literally, the painful word is the foolish response. The larger context might even push us toward that understanding as a pattern of “wise-then-fool” contrasts follow. (For example, “The tongue of the wise commends knowledge, but the mouths of fools pour out folly.” 15.2) To deescalate a situation, to bring water to fiery embers about to burst into flames with a soft answer, is generally a wise approach. Your great aim in dominion is to bring peace because peacemakers are in a favored position with God as God’s sons (Mt 5.9). The fool receives a real or perceived insult and fights fire with fire creating an even larger fire. Painful words escalate the tensions many times to the point of doing irreparable damage to a relationship. Soft answers are, many times, the ways of the wise, and painful words are, many times, the ways of a fool.
To lay this down as a template for every situation is unwise. The wisdom in this proverb is deeper, I believe. There are times when soft answers can be foolish and painful words can be wise. The fruit is the same–soft answers turn away wrath and painful words stir up anger–but it will be bad fruit. There are times that soft answers seek to avoid wrath that needs to be stirred up with a painful word. In another proverb, we hear, “Faithful are the wounds of a friend…” (27.6). A man needs to be reminded that when a true friend wounds him, that wound is for his good. Why does he need to be reminded? Because when someone wounds you with a painful word, the initial response is anger in self-defense. Painful words stir up anger.
Consider also Wisdom incarnate, the Word made flesh, who spoke all the right words in the right way. The aim of the Peacemaker was not always immediate peace. He was not always trying to turn away wrath with soft answers. On several occasions, Jesus used painful words that stirred up anger. Those words along with his corresponding actions stirred up anger in the Jews so much that they crucified him. If he had spoken soft words in those situations in order to turn away their wrath, he would have been in sin. Jesus was playing the long game. His great aim was peace, but to have that peace in the future, he had to stir up anger in the present.
There are times that “winsomeness” is a cover for compromise just as there are times when “hard words” are the mouth-sewage of a fool. There are times that we use soft words to avoid confrontation because we know that the person to whom we are speaking will become angry if we tell him what he needs to hear. In that situation, this is nothing short of cowardice possibly under the cloak of a “soft answer turning away wrath.”
Neither the man inclined toward conflict avoidance nor the man who loves to throw verbal hand grenades is justified in his disposition. Wisdom calls us to think in every situation concerning what words are appropriate for the people and situation. We cannot lay a one-size-fits-all template down, expect it to be the right thing in every situation, and then condemn others who don’t use our template as being compromisers or contentious.
Are you avoiding confrontation with a person with soft words because that it is what is best for him and the situation, or are you thinking about your personal comfort, not considering the long-term bad fruit that is being produced by your cowardice? Do you fight fire with fire to protect or build up your ego, or are you using hard words because the short-term anger that is aroused is necessary for long-term health? “This is just the way I deal with things” is not adequate. That, many times, is the statement of a lazy man who doesn’t want to think through situations.
Soft answers turn away wrath. Painful words stir up anger. Which words you need to use, well, that depends.